September 29, 2017 03:44 PM

September 26, 2017


Dear Valued Customer,


To better service our airport and LCL customers, R&M will be implementing new paperwork and lock-out cut offs.  The high volume moving through the airport and LCL handling warehouses is causing extreme wait times for our drivers.  Additionally, the never ending construction that surrounds the airport continues to cause delays getting to and from the surrounding areas.  All of these problems continue to delay our efforts in servicing our customers.  With that in mind, we have decided to make necessary adjustments effective October 1st, 2017.  These changes must be adhered to in order to improve our recovery schedules.


Effective October 1, 2017

The following changes are necessary in our attempt to handle the heavy congestion at the airport and CFS locations.  We ask for your compliance.

Import Recoveries

  • 17:00 lockout for Delivery Orders (dropped or emailed)   Everything received after 17:00 will be attempted the next   business day.
  • Delivery Orders for pick-up by the R&M runner must be called in and available by 15:00.
  • Last Free Day pick-ups will be attempted but not guaranteed.
  • PePermit freight available after 18:00 may be recovered next business day.

        Export drops

  • To ensure lock-out times are met, please have your cargo ready 4 hours prior to lock out time.



Thank you.


Jerry May




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